The work is done. The invoice got rejected. Again.
A task code rule the client changed without telling you. A rate that wasn't approved. An hour of back-and-forth emails to fix a line worth less than the time spent on it.
Sound familiar?
- Invoices bounce over UTBMS codes, block billing, timekeeper rates or vague narratives.
- Clients update their outside counsel guidelines without notice.
- Your billing team checks each client portal by hand, every day.
- Reductions get accepted just to get the invoice paid, and appeals only happen on the big ones.
- Each client's rules live in a document someone maintains by hand.
- Rejection notices land in one person's inbox, and get lost when that person is out or gone.
What it costs
Every rejection delays cash. Every reduction you accept is fee income given up on work already done. The partner hears about it when the matter's receivables age past 90 days, and your billing team spends its week reworking invoices instead of moving them out.
What you do today
Most firms your size hire an e-billing specialist or coordinator to live in the client portals, fix entries, chase attorneys for new narratives and resubmit. Submission tools help with formatting, but they don't know every client's rules. Pre-bill review depends on busy attorneys reading their own entries. Adding coordinators adds capacity, but the rework itself doesn't shrink.
What we do
We work your rejections and reductions while they still count: corrected entries ready to resubmit and appeals drafted, with your team approving each one. You get fewer write-downs, faster collections, and a billing team out of resubmission loops.
See what's recoverable in your rejections
Send a recent rejection and reduction report you've exported, plus the invoices behind it. We'll come back with which items can be fixed and resubmitted or appealed, and what they're worth, then walk you through it in 15 minutes. We never log into your clients' billing portals. We're taking on a few firms this quarter.
founder@blinkfin.com
How your data is handled. You send us exports you pull yourself, by email. We never ask for logins to your systems, portals or bank. NDA on request. When you ask, we delete your files and confirm it in writing.