You paid the warranty claim. The supplier's part caused it.
Dealers get paid. The chargeback to the supplier is a different story: missing evidence, parts never returned, and a dispute window that closed.
Send us one supplier's paid claims
Sound familiar?
- Your team charges back the big, clear-cut failures. The rest is absorbed.
- Recovery gets stuck in email chains between warranty and supplier quality.
- The part return never happened, so the evidence is thin.
- Nobody re-read the supplier agreement before the window closed.
- A supplier pushed back on a "no trouble found" result, and the claim quietly died.
- Small claims cost more to chase than they return, so nobody chases them.
What it costs
35% of supplier-caused warranty cost*
median supplier recovery rate
Across companies that benchmark it, the median supplier recovery rate is 35% of supplier-caused warranty cost.* Most of that cost stays on your books. And agreeing on a share with the supplier is only half of it. The money still has to come back.
What you do today
A small warranty team works the large and recall-level recoveries, often by debiting supplier payables. Many OEMs are hiring warranty recovery analysts to do more of it. Warranty systems flag likely claims, but they don't build the case or chase it. Accounting ownership of the cash is often unclear.
What we do
We build each recoverable paid claim into a recovery packet, with the failure detail, part-return status and the contract clause attached. Your team approves it and sends it through your normal supplier process. You get cash back, and a recovery rate you can defend at reserve time.
See what's recoverable from one supplier
Pick one supplier family. Send a 12-month paid-claims export for its parts. We'll come back with the claims that look recoverable and what they add up to, then walk you through it in 15 minutes. We're taking on a few OEMs this quarter. Supplier agreements are confidential, so we're glad to sign your NDA first.
founder@blinkfin.com
How your data is handled. You send us exports you pull yourself, by email. We never ask for logins to your systems, portals or bank. NDA on request. When you ask, we delete your files and confirm it in writing.